Patient Information

At The Eye Institute of Utah, our commitment to providing the highest quality of care and best possible patient experience extends to every interaction you have with us, including the way you connect with us online. We hope the information we’ve provided on this page will be helpful to you both before and after your appointments. Of course, if you have any questions, please don’t hesitate to contact us.

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Preparing For Your Eye Exam

We hope the following information will help you feel well-prepared for your next visit with us.

If you are a new patient, you can visit our Patient Portal to complete the registration process and fill out paperwork online before your appointment.

If you are an existing patient, please arrive 15 minutes early for your appointment so we can make sure your information is updated in our new electronic medical records system.

What Do I Need to Bring to My Appointment?

When you arrive for your appointment with us, please bring:

What tests can I expect during my appointment?

If you are coming in for a vision screening or comprehensive eye exam, a technician will conduct a number of tests including a visual acuity test and an eye pressure test before you meet with your eye doctor. You might visit several testing areas while these tests are performed.

How long will my appointment take?

Here are some general expectations about the length of your appointment:

Will my eyes be dilated?

Depending on the nature of your visit, we may be able to let you know ahead of time if your eyes will be dilated. However, this isn’t always possible. It is helpful for our patients to know that dilation for an eye exam can last up to 5 hours, and dilation for a vision correction surgery exam can last up to 24 hours.

Eyes that have been dilated are very sensitive to light, so please bring a pair of sunglasses to your appointment. We do not recommend driving after your eyes have been dilated.

Preparing for Vision Correction Examinations

If you are coming in to have your eyes examined prior to a LASIK, vision correction surgery or cataract surgery, you will be asked to stop wearing contact lenses for a time.

Financial Services

For our patients who incur out-of-pocket costs for their eye health and vision care, financing is often a good option that lets them space payments out over the course of several months. We are happy to help you learn more about medical financing, and we can also help you use your medical spending account (HSA/FSA) to cover the cost of care.

Learn More About Financial Services

To make paying for our services as convenient as possible, we also offer online bill pay.

Pay My Bill Online

Patient Portal

Our Patient Portal gives you secure, 24/7 access to our office. Here, you can access new patient paperwork and send and receive secure messages to your eye doctor and our support staff.

Visit Our Patient Portal

Patient Forms

We make it easy to complete new patient paperwork and other documents from the comfort of your home. Here, you can also find detailed information on many of the services we offer.

Access Patient Forms


We work with most major medical insurance plans, including Medicaid and Medicare. You can learn more about paying for eye care with insurance on this page, and to find out whether your insurance is accepted at our practice, you can call us directly at 801-266-2283.

Learn More About Insurance Coverage

HIPAA and Privacy Practices

We vigorously safeguard your privacy and adhere to the most recent HIPAA updates.

Learn More About Privacy Practices

Patient Testimonials

We know that the best way to truly feel confident in a practice is to hear directly from their patients. Hear what our patients have to say about The Eye Institute of Utah.

Hear From Our Patients

COVID Update

The health of our patients, their families, and our staff is our highest priority. Learn about the precautions we take to keep everyone safe.

COVID 19 Health Update

EIU Eye Examination

Contact Us

For more information about our practice, please contact our friendly staff.

The Eye Institute of Utah Doctors have either authored or reviewed and approved this content.